AI Team 04: AI Delivery Coordinator

Handover dates you can keep.

The AI Delivery Coordinator chases body builders and accessory fitters for their dates, flags late jobs before the customer notices, and drafts the customer update, with the reason, whenever a date moves.

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What it does

Its job, in six parts.

Chases vendors

Asks body builders and accessory fitters to confirm their dates, and records what they say.

Flags late jobs early

Spots a job running past its ETA before the customer has to ask.

Drafts customer updates

Writes the update with the reason whenever a date moves. Sales approves it before it goes.

Follows the checklists

Knows when PDI, paint and accessory checklists are complete and the vehicle is waiting for sales.

Offers handover slots

The moment sales accepts the vehicle, it offers the customer handover times.

Keeps it on the record

Every vendor reply, date change and customer message stays on the vehicle’s history.

A day on the job

What a normal day looks like.

An example of the work it handles, and when it hands over to your team.

  1. Mon
    Asked the body builder for a date

    The vendor confirmed 18 October for the tipper body.

  2. Tue
    Recorded a slip

    The vendor moved to 21 October: hydraulic ram delayed. The reason went on the record.

  3. Tue
    Drafted the customer update

    Explained the new date and the reason. Sales approved it, then it was sent.

  4. Thu
    Watched the PDI finish

    17 of 17 items closed. The vehicle moved to pending acceptance.

  5. Fri
    Offered handover times

    Sales accepted the vehicle, and the customer picked a handover slot.

Example day for illustration.

Rules it works by

It asks before it acts.

Like every MotoSpyn AI employee, it answers from your information, always says it’s an AI assistant, and leaves anything that commits your business to a person.

  1. Never moves a date without a remark on the record.
  2. Customer updates about new dates go out only after sales approves them.
  3. Can’t mark a vehicle ready. Only sales can accept it.
  4. Always says it’s an AI assistant.
  5. Checks consent before every message it sends.
Book a demo

Keep every handover date.

Start with one role, under full review, and let it earn your trust. We’ll set it up on your own price lists and policies.

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