Built to be trusted with your customers.
An AI that talks to your customers, and a system that records your work, are only useful if you can trust them. These protections are part of MotoSpyn, not settings you have to remember.
It asks before it acts.
Sign-off on what matters
Bookings, refunds, discounts and changes to a job proposed by the AI always wait for one click from your team.
Answers with sources
The AI answers from your information and shows its sources. Every figure it quotes is checked against what it read.
Customers prove who they are
Before the AI discusses a customer’s vehicle or history, they enter a code sent to their own email.
Pictures are data
Text inside a customer’s photo is never treated as an instruction, and replies that relied on a photo wait for a person.
Nothing fails quietly
Every message is recorded before work starts. If the AI can’t answer, the conversation goes to a person.
Always disclosed
Every AI employee says it’s an AI assistant. None of them ever pretends to be a person.
Separated, and yours.
Separated by the database
Each business’s data is separated by the database itself. One business’s information can never appear in another’s answers.
Files on your own storage
Photos and documents customers send are kept in your own cloud storage, and checked before anyone sees them.
Erase on request
Find a person by email or phone, review every match and erase it in one step that either completes fully or changes nothing.
Consent on every message
Consent is recorded with the exact words the customer saw, and your do-not-contact list is checked before anything goes out.
Photos shared safely
Workshop photos are shared through links that expire after an hour, and carry a location watermark.
Usage you control
Monthly AI allowances are enforced where they’re spent. If one runs out, every message still reaches your team.
Everyone sees only what they should.
Ten ready-made roles
From receptionist and gate security to foreman, technician and finance.
Permissions in 18 areas
Choose who can view, create, edit, delete or approve, area by area, from gate entry to invoicing.
Limit by type of work
Restrict people to service, major repairs, PDI or warranty work only.
Enforced on the server
In MotoSpyn Delivery, sales see only their own vehicles and technicians only their jobs. Not just hidden on screen.
Revocable sessions
Sign anyone out at any time, so a leaver loses access immediately.
Owners control the AI
Only an owner can change what the AI is allowed to say and do, and every playbook version is kept.
Who did what, when and why.
Status history
Every repair order change is recorded with the time and who made it, across 15 stages.
Price changes with reasons
Every manual price change records who made it and why.
Signed inspections
Inspections carry photos, findings and a signature, with a pass, conditional or fail result.
Dates with remarks
Delivery ETAs can’t change without a remark, and the full history stays on the vehicle.
Numbers never reused
Job numbers come from a sequence, so a deleted number is never issued again.
Every AI reply logged
What the AI cited, and who approved, reworded or rejected it.
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See the record for yourself.
Bring your price list and your busiest day. We’ll show you your calls answered, your estimates approved and your deliveries on time.