One standard across every site.
When customers deal with several of your sites, they should get one experience. MotoSpyn gives every site the same flow, the same sign-off rules and the same customer promises, with each site’s data and permissions kept separate.
The promises that slip.
Every site does it differently.
WorkshopWhere it breaks today
Each site has its own way of checking in, estimating and releasing vehicles, so the customer experience depends on where they go.
How MotoSpyn keeps it
Every site runs the same nine-stage flow, with the same inspections, approvals and gate pass rules.
Leads land in the wrong inbox.
AI EmployeeWhere it breaks today
Enquiries go to whoever picks up, and nobody knows why a lead went to one site and not another.
How MotoSpyn keeps it
Leads are routed by territory, language, availability and caps, and every routing decision says why.
Nobody can see who did what.
DeliveryWhere it breaks today
When a delivery slips or a bill is disputed, finding out what happened means a chain of phone calls.
How MotoSpyn keeps it
Every stage change, sign-off, price change and date change is recorded with the time, the person and the reason.
Built around how you work.
Each site separated
Every business’s data is separated by the database itself. One site’s information never appears in another’s answers.
Access by role
Ten ready-made roles and permissions across 18 areas. Limit people to service, major repairs, PDI or warranty work.
Fair lead routing
A hand-picked owner first, then the existing owner, then a fair share among available salespeople.
The same checklists
17-point PDI, 9-point paint and 3-point accessories checklists come ready, and you can edit them.
Reports per AI role
See what each AI employee did: replies written, how many went out unreviewed and what it couldn’t answer.
Revocable access
Sessions can be revoked at any time, so leavers lose access immediately.
One standard. Every site.
Bring your price list and your busiest day. We’ll show you your calls answered, your estimates approved and your deliveries on time.