Run the whole workshop. Answer every customer.
No DMS to work around and no brand rules to follow. MotoSpyn gives an independent service centre the full system: AI staff on the phones and website, and a workshop that runs from booking to gate pass with the customer approving every line.
The promises that slip.
The owner is also the receptionist.
AI EmployeeWhere it breaks today
When you’re under a car, the phone rings out. Every missed call is a booking for someone else.
How MotoSpyn keeps it
The AI Receptionist answers every call, books into your live bay calendar and texts a booking link if a call drops.
Arguments about what was agreed.
WorkshopWhere it breaks today
Work gets agreed over the phone, and at collection nobody can prove what the customer said yes to.
How MotoSpyn keeps it
Customers approve each estimate line from their phone. Fuel and odometer are scanned at the gate, and every price change records who and why.
Idle bays, then a rush.
WorkshopWhere it breaks today
Bookings don’t match how long jobs take, so mornings overflow and afternoons sit empty.
How MotoSpyn keeps it
Bay-by-bay booking knows how long each job takes, refuses overlaps and lets you move or swap jobs between bays.
What we’d recommend.
Run every visit from booking to gate pass, with customer approval on every line.
Workshop Add AI EmployeeAnswer every call and chat, and bring customers back when service is due.
AI Employee Delivery, if you prep vehiclesFor centres that prepare vehicles for dealers or fleets.
DeliveryBuilt around how you work.
Works from a phone
The same screens on the web, Android and iOS, so the gate, inspectors and technicians work from a phone.
Your checklists
Inspection sections you define, with photos, findings and signatures.
Parts with alternatives
One queue of part requests. When a part isn’t available, an alternative is offered and the advisor decides.
Paid before it leaves
A gate pass is issued on payment and checked at the gate.
Customers come back
Service-due reminders and feedback after every visit, with consent checked every time.
Ten roles, your permissions
Give each person exactly the access they need, across 18 areas from gate entry to invoicing.
See your busiest day run gate to gate.
Bring your price list and your busiest day. We’ll show you your calls answered, your estimates approved and your deliveries on time.