More from your service lane. No fight with your DMS.
Your DMS handles the transactions your brand requires. MotoSpyn handles the promises around them: every call answered, every customer kept up to date, and every new vehicle handed over on the date sales promised.
The promises that slip.
Phones ring out at peak times.
AI EmployeeWhere it breaks today
The service desk is busy when customers call most: first thing, at lunch and after work. Calls go to voicemail and bookings go elsewhere.
How MotoSpyn keeps it
The AI Receptionist and AI Service Advisor answer every call and chat, book into live slots and hand over to a person with a summary when they need one.
Customers chase you for updates.
AI EmployeeWhere it breaks today
Advisors spend their day answering “is it ready?” instead of looking after the customers at the counter.
How MotoSpyn keeps it
The AI Service Coordinator sends an update at every stage, chases unapproved estimates and answers status calls from the live job.
New-car handovers slip.
DeliveryWhere it breaks today
Accessories, body building and PDI run on group chats. Sales finds out about a delay when the customer calls.
How MotoSpyn keeps it
MotoSpyn Delivery tracks every vehicle and vendor, needs a reason for every date change and lets nothing be called ready until sales accepts it.
What we’d recommend.
Answers, books and updates customers, running alongside your DMS.
AI Employee Add DeliveryGives sales a handover date they can stand behind, with vendors on the same timeline.
Delivery Workshop, when you’re readyFor dealers who want to run the service lane gate to gate in MotoSpyn.
WorkshopBuilt around how you work.
Runs alongside your DMS
AI Employee and Delivery work next to the systems your brand requires. Nothing has to be replaced to get started.
Sales keeps the final say
The workshop can’t sign off its own work. Sales accepts every new vehicle, or rejects it with a reason for rework.
Your brand’s voice
Your AI staff follow a playbook you write: who you serve, the offers they may mention and the tone they speak in.
Leads to the right person
New-vehicle and service enquiries are routed by territory, language and availability, and each decision says why.
Every date has a reason
Vehicle, vendor and job ETAs can’t change without a remark, and the history stays on the vehicle.
Disclosed as AI
Customers always know they’re talking to an AI assistant, and a person is one step away.
Give your service lane a front desk that never sleeps.
Bring your price list and your busiest day. We’ll show you your calls answered, your estimates approved and your deliveries on time.