Every visit gate to gate. Every line approved.
MotoSpyn Workshop is workshop management software for dealerships and service centres. It runs service, major repairs, warranty work and PDI through one flow, with a record of every step. Customers approve what they’re paying for before work starts, and every change after that is on record.
Built around you. Customised to your requirements, and available on-premise or on your own servers to comply with data laws.
One flow. One record.
Every stage has an owner. Stages marked with a diamond need a person’s sign-off, and that sign-off is recorded with the time and who made it.
- 01
Booking
Capacity slots, or bay-by-bay booking in 30-minute steps that knows how long each job takes. Overlaps are refused, and bookings can be moved or swapped between bays.
- 02
Gate entry
The guard scans the number plate, driver’s licence, fuel gauge and odometer with a phone camera, and the VIN is read automatically. Check-in takes seconds and the evidence is on file.
- 03
Inspection
Signed by the inspectorYour own checklist sections, with photos, findings and a signature. The result is pass, conditional or fail.
- 04
Job card and estimate
Labour and parts lines, with parts loaded automatically for the model. Every manual price change records who made it and why. Shared by WhatsApp or email.
- 05
Customer approval
Approved by the customerThe customer approves item by item from a link on their phone, asks for changes or declines. Change the estimate after sharing and they confirm again.
- 06
Parts
Requests move from pending to available to dispatched. If a part is unavailable, the parts team can offer an alternative for the advisor to accept or reject.
- 07
Workshop floor
Signed off by the foremanThe foreman allocates a bay and technicians. Technicians start, pause and complete with time logs, with alerts at 80% and 100% of the labour time.
- 08
Final quality check and wash
Passed by QCA final inspection with a rework loop, then the washbay marks the vehicle ready for release.
- 09
Billing and gate pass
Checked at the gateInvoice and payments. A gate pass is issued on payment and checked at the gate before the vehicle leaves.
Approvals customers can see. Records you can prove.
Disputes start when the customer can’t see what was agreed. With MotoSpyn they approve each line themselves, and every change after that is on record.
Hatchback 1.5 AT
Plate KX 4821Partial approval
Saying no to one item isn’t saying no to the visit. Approved lines go ahead and the totals update.
Vehicle 360
Every visit for every vehicle: check-ins, inspections, estimates, approvals, work done and invoices.
15-stage status history
Every repair order change is recorded with the time and who made it, from arrival to closed.
Photo evidence
Gate and inspection photos carry a location watermark, shared through links that expire after an hour.
Everything the floor needs. Nothing it doesn’t.
Web and mobile
The same screens on the web, Android and iOS, so the gate guard, inspectors and technicians work from a phone.
WhatsApp and email built in
Estimates and status messages go out on WhatsApp. Email runs through your own mail server or Microsoft 365.
Parts with alternatives
One queue of part requests. When a part isn’t available, the parts team offers an alternative and the advisor decides.
Warranty and customer records
A warranty store, customer profiles, a labour master and service types by model.
Safe when it’s busy
Two advisors can’t book the same bay at the same moment, even at peak times.
Ten roles, your permissions
View, create, edit, delete or approve in each of 18 areas. Limit people to service, major repairs, PDI or warranty work. Sessions can be revoked any time.
Your AI Service Coordinator works alongside. It tells the customer where things stand, chases the estimate if it hasn’t been approved and lets them know when the car is ready.
AI Service CoordinatorSee your busiest day run gate to gate.
Bring your price list and your busiest day. We’ll show you your calls answered, your estimates approved and your deliveries on time.