Every call answered on the first ring.
The AI Receptionist picks up every call to your service desk, day and night. It books service into your live bay calendar, answers “is my car ready?” from the job status, and puts callers through to the right person when they need one.
Its job, in six parts.
Answers on the first ring
No hold music and no voicemail. Every call is answered, at lunch, after hours and on public holidays.
Books into real bays
Offers slots from your live bay calendar and books the one the caller chooses, so nothing is double-booked.
Knows where the car is
Answers “is my car ready?” from the live job status in MotoSpyn Workshop.
Transfers with a summary
Puts the caller through to the right person, with a summary so nobody has to ask twice.
Texts after a missed call
If a call drops or rings out, it sends a booking link by text so the customer isn’t lost.
Speaks their language
Talks to customers in the languages they use, and saves a summary of every call to their record.
What a normal day looks like.
An example of the work it handles, and when it hands over to your team.
- 07:12Booked before the desk opened
A customer booked a 40,000 km service into Saturday’s 08:30 slot.
- 09:05Answered “is it ready?”
Read the job status: in quality check, ready by 11:00. Offered a text when it’s done.
- 12:40Handed over a warranty question
Put the caller through to the service manager, with a summary of the question.
- 18:55Saved a dropped call
The line cut out, so it texted a booking link. The customer booked from it.
- 21:30Took tomorrow’s first booking
Filled the first slot of the morning while the workshop was closed.
Example day for illustration.
It asks before it acts.
Like every MotoSpyn AI employee, it answers from your information, always says it’s an AI assistant, and leaves anything that commits your business to a person.
- Always says it’s an AI assistant, and never pretends to be a person.
- Answers only from your price lists, policies and live job status.
- Only offers slots that are actually free in your bay calendar.
- Refunds, discounts and changes to a job always wait for your team.
- Hands anything it can’t answer to a person, with a summary of the call.
Part of one team.
Never miss another call.
Start with one role, under full review, and let it earn your trust. We’ll set it up on your own price lists and policies.