MotoSpyn is the aftersales and delivery platform for dealerships and service centres: AI staff, workshop management and new-vehicle delivery in one system.

AI Employee

Every call answered.

Five AI roles answer calls, chats and WhatsApp around the clock, book into your live bay calendar and follow up every enquiry. A person signs off anything that commits you.

Explore AI Employee
Workshop

Every job approved.

Every service visit runs from booking to gate pass. Scan-based check-in, inspections, estimates customers approve line by line on their phone, and a gate pass that only works once paid.

Explore Workshop
Delivery

Every car on time.

Every new vehicle is tracked through body building, accessories and PDI to a handover sales signs off, with a reason on record behind every date change.

Explore Delivery
Book a demo See the platform
MON 08:30INCOMINGANSWERED BY AIBOOKED: BAY 2, 08:30
Answered at 21:47
Booked: Bay 2
Saturday 08:30, from a WhatsApp chat
Estimate approved
3 of 4 lines
JC-00482, from the customer’s phone
PDI 17/17SALES ACCEPTEDREADY FOR HANDOVER
Handover booked
Fri 24 Oct, 10:00
The date sales promised, kept
24/7Calls, chats and WhatsApp answered by AI staff, with a person signing off anything that commits you.
Line by lineCustomers approve every estimate line from their phone. No surprises at the counter.
Every dateEvery new-vehicle date change needs a reason, and the history stays on the vehicle.
Why MotoSpyn

Customers come back for three promises.

Most dealerships don’t lose customers to a competitor. They lose them when a promise slips: a call nobody returned, a bill nobody agreed, a car that wasn’t ready. MotoSpyn puts each promise on record, and nobody, person or AI, can commit you to something you haven’t approved.

01

Somebody will pick up.

AI Employee

Where it breaks today

Calls ring out at lunch, after hours and whenever advisors are with customers. Website enquiries wait until someone has time.

How MotoSpyn keeps it

AI staff answer every call, chat and WhatsApp message, book into your live bay calendar, and follow up every enquiry that goes quiet.

02

No surprises on the bill.

Workshop

Where it breaks today

Estimates get agreed over the phone, extra work appears at the counter, and nobody can prove what was approved.

How MotoSpyn keeps it

Customers approve every estimate line from their phone. Change it after sharing and they confirm again. Every price change records who and why.

03

Ready when you said.

Delivery

Where it breaks today

Delivery dates live in a group chat. Body builders and fitters slip, and sales finds out when the customer calls.

How MotoSpyn keeps it

Every new vehicle is tracked from arrival to handover. Date changes need a reason, delays are flagged, and sales signs off before anything is called ready.

The platform

One record. Three products.

Use one product or all three. Front of house and back of house work from the same customer and vehicle record, so what a customer hears on the phone matches what is happening in the bay.

MON 08:30INCOMINGANSWERED BY AIBOOKED: BAY 2, 08:30
Front of house

AI Employee

Five AI roles that answer, book, update and follow up, around the clock, under your rules.

  • AI Receptionist answers every call on the first ring
  • AI Service Advisor handles website chat and WhatsApp
  • AI Coordinators keep service and delivery customers updated
  • AI Follow-up Specialist brings customers back
Explore AI Employee
BAY 04
Back of house

Workshop

Every service visit from booking to gate pass, with the customer approving each line before work starts.

  • Gate entry by phone camera: plate, licence, fuel and odometer
  • Inspections with photos, findings and signatures
  • Bays, technicians and time logs, with quality checks and rework
  • Invoices tied to a gate pass that only works once paid
Explore Workshop
PDI 17/17SALES ACCEPTEDREADY FOR HANDOVER
Back of house

Delivery

Every new vehicle from arrival through body building, accessories and PDI to a handover sales signs off.

  • Vendor stages with their own dates
  • Checklists that can’t be closed with items open
  • A reason on record for every date change
  • Sales acceptance before anything is called ready
Explore Delivery
The MotoSpyn framework

Answer. Approve. Deliver. Return.

Four steps every customer goes through, with the same rule at each one: MotoSpyn does the work, a person signs off what matters, and both are recorded.

MotoSpyn handles itA person signs it off
01

Answer

Every call, chat and message answered, any hour, and booked into a real bay.

MotoSpyn handles
Answers from your price lists and policies, offers live slots and verifies the customer.
A person signs off
Bookings, refunds and discounts the AI proposes.
On record
Every reply, its sources and who approved it.
AI Employee
02

Approve

Nothing starts until the customer has approved it, line by line.

MotoSpyn handles
Scan-based check-in, inspection checklist and an estimate with parts loaded by model.
A person signs off
The inspector signs the inspection. The customer approves each line.
On record
Every price change, approval and reconfirmation.
Workshop
03

Deliver

The vehicle leaves on time, checked and paid, or the customer knows why.

MotoSpyn handles
Bays, time logs, delay flags, vendor dates and customer updates.
A person signs off
Foreman and QC sign off, sales accepts new vehicles, the gate checks the pass.
On record
Every date change with its reason, every sign-off with its time.
Workshop and Delivery
04

Return

Customers come back because someone followed up.

MotoSpyn handles
Feedback requests, service-due reminders and recovery emails for quiet enquiries.
A person signs off
Only templates you approved are ever sent.
On record
Consent, unsubscribes and every email delivered.
AI Employee

One customer and vehicle record, from the first call to the next service.

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Human sign-off

AI that asks before it acts.

Your AI staff answer from your own information and show their sources. Anything that commits the business waits for one click from your team, and you decide when routine answers are trusted to send on their own.

Six things it will never do

  1. Send a reply on its own that cites nothing it read.
  2. Refund, discount or change a booking without a person’s click.
  3. Look up a customer’s vehicle or history before they prove who they are.
  4. Pretend to be a person.
  5. Write its own sales emails. Follow-ups use only the templates you approved.
  6. Contact anyone who unsubscribed or is on your do-not-contact list.
Who it’s for

Built for every seat in the dealership.

Owners and GMs

Every call answered, every enquiry followed up, and reports that show what the AI did and what it brought back.

Service managers

Live bays, labour time and quality checks, with a status history for every job.

Service advisors

Estimates customers approve on their phones, and an AI coordinator for the “is it ready?” calls.

Foremen and technicians

Bay allocation, checklists and time logs, from a phone on the workshop floor.

Gate and security

Scan-based check-in, and gate passes that only work once the bill is paid.

Parts and finance

One queue of part requests with alternatives, and invoices tied to the gate pass.

Sales teams

New vehicles tracked to handover, and the final say before anything is called ready.

Vendors

Body builders and fitters chased for dates, with every change on the record.

Your customers

Updates without chasing, approvals on their own terms, and a car ready when promised.

Where to start

Start where it hurts most.

Each product works on its own. Add the next one and it joins the same customer and vehicle record.

Missing calls and enquiries?

Start with MotoSpyn AI Employee, with no change to how your workshop runs.

AI Employee Disputed bills and idle bays?

Start with MotoSpyn Workshop and run every visit from gate to gate.

Workshop Late handovers?

Start with MotoSpyn Delivery and give sales a date they can stand behind.

Delivery
Book a demo

See it run your busiest day.

Bring your price list and your busiest day. We’ll show you your calls answered, your estimates approved and your deliveries on time.

Book a demo
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